The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I am happy to work with customers on personalised orders!
Sizes are detailed with each listing. If you are looking for an item of a different size, please contact me and I'll be happy to make you one.
Sterling Silver is a precious metal and may require cleaning from time to time. Using a small amount of silver polish on a soft cloth, gently rub the silver, rinse in warm water then carefully dry. Note: chlorine and bleach accelerate tarnishing and should be avoided.
All orders ship in small boxes with the Salt + Water logo. I take great care in ensuring that your purchase is safely packed. Canada Post postage price largely depends on the thickness of the package so shipping costs reflect the size of the item and it's thickness.
I currently sell wholesale to local shops and would welcome the opportunity to expand. Please message me for information.